Support

Our support packages offer a quick response to address issues with existing Greenfield Guild projects or architecture.

Basic
Basic support is an ongoing support package designed for project bootstrap, cloud migration or any of our education packages.

Email Support

Live Text Chat Support

Phone/Video Chat Support (Scheduled)

Available during regular business hours

Response within 2 days

Best effort (no SLA)

Includes security alerts

Custom
Custom support package options for unique development projects and cloud migrations that required extensive cloud-native refactoring.

Email Support

Live Text Chat Support

Phone/Video Chat Support (On Demand)

Available 24/7

Custom response time threshold

Custom SLA uptime

Includes security alerts

Can support select 3rd party tools